Support
Last updated: 30 July 2026
Contact us
Email [email protected] and we will get back to you, usually within two business days. It helps if you tell us your device (for example “iPhone 15, iOS 18”) and what you were doing when something went wrong.
Do I need an account?
No. Open the app and play — every board geometry, every size, solo, versus a bot and multiplayer are all available straight away. Signing in with Google or Apple is optional, and only exists so your record follows you between devices.
Remove Ads, and restoring it
Remove Ads is a one-time purchase that permanently removes the banner, the between-game interstitial and the rewarded video. No gameplay is behind it. If you reinstall or switch device, open Settings and tap “Restore Purchases” — the purchase is tied to your App Store or Google Play account, not to a MinesweeperOnline account.
Where the ads appear
A banner in the lobby and after a game — never while you are playing. An interstitial at most once every three finished games. And an optional rewarded video that undoes a solo loss; if you own Remove Ads that undo is free.
Multiplayer
Versus games are turn-based on one shared board: play by room code, quick match with a stranger, or take on a bot at three difficulties. Digging a safe cell scores, defusing a mine scores more, and hitting one ends your run. You can always Pass, or leave a game with Resign.
Leaderboards and achievements
Best solo times and achievements are recorded through Game Center. If nothing appears, check that you are signed in to Game Center in your device settings — that is separate from signing in to MinesweeperOnline.
Deleting your account and data
Open Settings and tap “Delete account”, or use minesweeper.ppvnx.com/delete-account. Deletion is immediate and permanent. Our privacy policy is at ppvnx.com/privacy/apps.html.